WELLBEING AND PASTORAL SUPPORT 

All formal students are assigned a faculty member as your staff support person. They will reach out to you twice a semester to check on your wellbeing – this can be via email, text, a phone call, or in person. Your staff support person is also someone who you can let know if you are struggling with your studies or personally. You can also speak directly to the College Director, or any of the lecturers who you feel comfortable approaching. We encourage you to be open about any personal difficulties you encounter, including mental and physical health needs. The more we know, the better we can support you!  

When your staff support person makes contact, please respond promptly, share your concerns with them, and they will connect you with the appropriate support resources. A simple "I'm all good" response is appreciated if you are doing well.  

ACADEMIC LEARNING SUPPORT 

Academic support is available to all students. Members of faculty are available for half-hour slots every week during the semester to assist you with your studies. Academic support can be utilised at all points in the assessment process, from working out how to approach a task, to reviewing your writing, through to help with referencing and formatting. 

Appointments are scheduled online – the link to the booking site is accessed through Moodle, or by clicking here. You can either: 

  • Meet in person to discuss your work 

  • Meet over Zoom to discuss your work 

  • Send a document by email to be reviewed during these timeslots. 

Take charge of your academic success by booking support sessions in advance and making the most of the services available.  

Getting the most out of academic support services requires students to use their initiative. To do this: 

  • Initiate asking for help as early as possible. Be specific about what you need assistance with. 

  • Take ownership of your assignment process, including giving yourself enough time to get feedback and revise your work before submissions are due.  

  • Make the most of your time by being punctual. 

ADDITIONAL LEARNING SUPPORT 

Students with disabilities or diagnosed learning issues are eligible for regular additional support. Contact the College Director so that we can work out the best ways to support you in your learning journey. Please make your requirements known at the beginning of the semester, so that appropriate services may be prepared and provided. You are invited to collaborate with staff to find and develop learning solutions that work for you. Depending on your needs, advocacy, advice and assessment assistance will be available. Bishopdale College is committed to respecting your rights, dignity, privacy, confidentiality, and equality.  

ONLINE GUIDES

Check out our Student How-To page, where you will find videos that show you how to access e-resources, reference, and use Zotero referencing software.

Please find attached a flyer from the NZQA about Pastoral Care of Domestic Tertiary Students.

PASTORAL CARE CODE SELF-REVIEW

Self-Review Report Summary of the Code of Practice 2021  

October 2024 

Bishopdale College emphasises the importance of each individual who participates in the community, and their wellbeing. We use the Te Whare Tapa Whā model, and the Fonofale model, as metaphors which describe a holistic approach to wellness. We are committed to the safety and security of all members of the Bishopdale College community - students, staff, and guests. The safety and security of the individual and the community involves many dimensions, including physical, spiritual, mental, social and relational dynamics.   

All tertiary providers are required to complete a self-review of their performance against the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code). The self-review table below summarises Bishopdale College’s assessment of our implementation of the Code as at 23 October 2024. 

Currently, Bishopdale College is only required to attest to the core outcomes of the Code (outcomes 1–4).  

Self-Review Summary 


Formal Complaints and Incidents Summary 

  • No formal complaints received as at 23 October 2024. 

  • No critical incidents reported as at 23 October 2024. 

Self-Review Process and Documentation 

Our 2024 self-review reflected on current practice in relation to our 2023 self-review.  

The Bishopdale College Self-Review Attestation was submitted to NZQA on 30 October 2024 and can be viewed here.